BCRS (Basic Credit Rating System) and DMS (Digital Matrix Systems) Operations Analyst

Job Overview
Our client in the Summit area of NJ has an excellent opportunity for a BCRS (Basic Credit Rating System) and DMS (Digital Matrix Systems) Operations Analyst! 


  • Provide technical guidance on the use of various systems that are vital for the rating process, including.
  • Provide daily guidance to Rating Division Analytical and Operation teams regarding BCRS/DMS functionality, via monitoring of the BCRS Issues and DMS Issue inboxes.
  • Document daily inquires on functionality of systems from users.
  • Analyze inquiries to assist in determining if user training and/or system enhancements are required based upon interaction with users.
  • Develop a solid working knowledge of the rating process though interaction with analysts and operation teams globally.
  • Identify inefficiencies in systems and workflow processes and propose system enhancements to address inefficiencies.
  • Extensive interaction with Analysts, Operations and IT/Quality Assurance teams in testing updated versions of systems for deployment to production.



  • Bachelor’s Degree required.
  • 2-4 years of experience preferred.
  • Working knowledge of Microsoft office (Word, Excel and PowerPoint) and work front project management application.
  • Able to approach job function with a “customer service” positive attitude of assisting analytical teams.
  • Strong customer service focused attitude towards both internal and external stakeholders; desire to assist the department in accomplishing goals.
  • Ability to support multiple groups concurrently.
  • Proactive in proposing / developing solutions to operational workflow issues.
Job Detail
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