D365 Business Analyst

Job Overview

Our client in NYC has an excellent opportunity for a D365 Business Analyst in a HYBRID ROLE (3 days in the office / 2 days remote)!



  • Work systematically and logically to analyze situations, resolve problems, identify causes, and anticipate implications.
  • Investigate problems with D365 modules (Finance, Supply Chain, Manufacturing, Transportation Management), diagnose root causes, and resolve issues.
  • Document and assist in defining business requirements, process maps, and use cases.
  • Investigate feature requests, clarify objectives, understand software functionality, and recommend solutions using industry best practices.
  • Collaborate with developers and business departments.
  • Assist the developers through designing, programming, testing, and deploying.
  • Create and maintain user documentation, provide help desk support and end user training.
  • Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems.
  • Coordinate and perform in-depth tests, including end user reviews, for modified and new systems.
  • Establish priorities, work independently, and proceed with objectives without supervision.



  • BA or BS degree in computer science, information science, or equivalent experience.
  • 7-10 years in Microsoft Dynamics and/or AX 2009/2012 ERP systems support experience.
Job Detail
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