Job Overview Our client in NYC has an excellent opportunity for a PC / Helpdesk Specialist! Responsibilities: Grant user access. Help staff acclimate to the network. Connect remote access. Filter Help Desk tickets / walkups and calls, and update resolutions to issues. Provide basic support and troubleshooting, such as password resets, printer configurations, break / fix instructions. Ticket routing and escalation to Level 2 and Level 3 support. Requirements: Solid working knowledge of Windows operating systems. Specifically Windows 7/10 and Windows Server Operating Systems. Competency using Word, Excel, Access, Skype and other Office applications. Team support focus. Able to work independently. Strong troubleshooting skills. Attention to detail. Great communication skills (verbal and written). A+ or MCP Certifications are a plus. Job Detail Shortlist Apply Now Apply with Linkedin Never pay anyone for job application test or interview. Related Jobs (10) Ruby Full Stack Engineer Full Time Senior DevOps Engineer Full Time QA Testing Analyst Full Time Technical Support / Helpdesk Specialist Full Time SCADA Administrator Full Time PI Historian Administrator Full Time Digital Production Specialist Full Time Java Technical Lead Full Time MDMS (Meter Data Management System) Specialist Full Time Cyber Security Engineer Full Time Contact You accepts our Terms and Conditions
