Generator Service Technicians

Our client has immediate needs for Generator Service Technicians to service the following locations: Hertford, NC; State College, PA; Columbus, OH! 

Responsibilities:

• Perform various types and levels of maintenance and repair on generators and parallel systems ranging from 5-5000kw. Troubleshooting and repair of Automatic Transfer Switches, to include bypass isolation, and closed transition types as well. Repairs will include performing preventative maintenance service (oil and filters), troubleshooting AC and DC circuits, removing and replacing any and all components as necessary, performing warranty work per manufacturer’s guidelines, performing start-up/commissioning on new generators and generator systems.
• Perform diesel or gaseous engine troubleshooting and repair to include but not limited to ignition components, injection systems, valve adjustments etc.
• Perform load bank testing on generator(s) to ensure units are in the proper operating conditions and meet applicable code requirements.
• Assist other technicians with large multi-person jobs or troubleshooting complicated issues.

Requirements/Preferences:

• HS Diploma required.
• Current Generac Power Systems certification preferred.
• Must have excellent communication skills and be able to give verbal/written reports of job status, repair recommendations, equipment/supplies needed.
• Must be able to account for time spent on jobs and travel.
• Must have an excellent driving record and have a valid driver’s license. The job WILL require driving long distances to job sites, and overnight stays in hotels 1-3 nights (but not limited to) a week may also be required. Company will cover costs of hotels and provide a meal allowance per company guidelines.
• Must have good computer skills and be comfortable with Microsoft software to include Internet Explorer, Word, Excel, and Adobe (PDF’s).
• The technician will work from home and ensure proper vehicle maintenance is performed, required parts inventory is maintained, ensure security of Company property to include cell phone, laptop computer, specialty tools, and any other item assigned.
• Manage difficult or emotional customer situations; Respond promptly to customer needs; Solicit customer feedback to improve service; Respond to requests for service and assistance; Meet commitments.
• Good problem-solving during emergency situations or situations with limited resources.
• Training will be provided. The employee may be required to attend training courses in Milwaukee, Wisconsin in addition to other training as needed and required.
• Demonstrate accuracy and thoroughness; Look for ways to improve and promote quality; Apply feedback to improve performance; Monitor own work to ensure quality and safety.