Accounts Receivable Manager!

Our client in NYC has an excellent opportunity for an Accounts Receivable Manager!

Responsibilities:

• Own and drive overall AR performance, including aging integrity, DSO, and cash collections, ensuring timely and predictable cash conversion.
• Lead all collection activities, including direct management of complex and high-risk accounts, establishing structured follow-up cadence and escalation protocols.
• Fully manage the chargeback and deduction lifecycle, including identification, validation, dispute resolution, and recovery. Partner cross-functionally to identify root causes and reduce recurring issues.
• Oversee customer credit risk, including credit evaluations, limit management, and ongoing monitoring. Interface with credit insurance providers and factors, ensuring compliance and proactive risk mitigation.
• Own the accuracy and integrity of the AR subledger, including full reconciliation to the general ledger, resolution of discrepancies, and elimination of unapplied cash and unsupported balances.
• Lead AR-related month-end close activities, ensuring all balances are accurate, supported, and audit-ready.
• Assess and improve existing processes and systems to enhance efficiency, control, and scalability. Implement standardized procedures across collections, cash application, and dispute management.
• Establish and maintain strong internal controls over cash application, adjustments, write-offs, and chargebacks to minimize financial and operational risk.
• Partner with Sales and Logistics to proactively resolve billing, shipping, and compliance issues impacting collections and deductions.
• Develop and deliver clear, actionable reporting on ageing trends, chargebacks, customer exposure, and overall AR performance, providing insight and recommendations to leadership.
• Maintain and improve system functionality and reporting capabilities, identifying opportunities for automation and process enhancement.
• Provide leadership and oversight of AR operations, ensuring accountability, consistency, and continuous improvement across the function.

Requirements:

• 6+ years of experience in accounts receivable, credit, or order-to-cash functions..
• Demonstrated experience managing chargebacks, deductions, and complex customer accounts at scale.
• Strong understanding of credit risk management, factoring arrangements, and credit insurance structures.
• Proven ability to build and improve processes, implement controls, and operate in a high-accountability environment.
• Experience owning AR reconciliations and month-end close, with a high level of accuracy and attention to detail.
• Strong analytical, organizational, and problem-solving skills, with the ability to manage multiple priorities effectively.
• Excellent communication skills, with the ability to interface confidently with both internal stakeholders and external customers.
• Proficiency in Microsoft Excel (including advanced functions); experience with ERP systems required.
• Self-directed, proactive, and results-oriented, with the ability to take full ownership of the AR function.