D365 Business Analyst

Our client in NYC has an excellent opportunity for a D365 Business Analyst in a HYBRID ROLE (3 days in the office / 2 days remote)!

Responsibilities:

Work systematically and logically to analyze situations, resolve problems, identify causes, and anticipate implications.
Investigate problems with D365 modules (Finance, Supply Chain, Manufacturing, Transportation Management), diagnose root causes, and resolve issues.
Document and assist in defining business requirements, process maps, and use cases.
Investigate feature requests, clarify objectives, understand software functionality, and recommend solutions using industry best practices.
Collaborate with developers and business departments.
Assist the developers through designing, programming, testing, and deploying.
Create and maintain user documentation, provide help desk support and end user training.
Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems.
Coordinate and perform in-depth tests, including end user reviews, for modified and new systems.
Establish priorities, work independently, and proceed with objectives without supervision.

Requirements:

BA or BS degree in computer science, information science, or equivalent experience.
7-10 years in Microsoft Dynamics and/or AX 2009/2012 ERP systems support experience.

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